I wasn’t going to write an entry this evening, but I had a good experience with Verizon wireless that I thought I would mention. I’m quick enough to complain about them, so I figure I’d better praise them as well.
Verizon recently replaced my phone and I thought everything was going well, but I began to get text messages again from the websites that I had downloaded ring tones from. I don’t want any more ringtones and never even open the messages, but I have been charged for them at an extremely high rate.
I tried all sorts of things but couldn’t figure out how to block all texts. I went to the website, but you need a phone number that you want to block, and the message senders aren’t identified by a regular number – it is something like 4 digits, a dash, and then 2 more digits. I called Verizon and the customer service rep fixed it for me, blocking all text messaging incoming and outgoing. I asked if I would be charged for those 3 messages that I received this month, and she said she would reverse the charges – nearly $25 for 3 crummy messages!
I am so happy with Verizon right now and their customer service has been great! The MiFi continues to work flawlessly and at much higher and more uniform speeds than the air card.
I spent a big part of today doing laundry, as I haven’t figured out yet what I will take to Arizona. I washed all my winter clothes that had been packed away, and my capilene long underwear is the first thing going into my suitcase! I’ve been wanting a down parka but can’t seem to find one I like, so I ordered a down vest that I hope will be delivered before I leave. I’m dubious that a vest will keep me warm, but I guess if I have enough layers underneath it I’ll be ok. Now I need gloves. Last year I bought 3 pairs of cheap fleece gloves, but right now I can only find one glove of a set and that is it. Earlier in the week I was wearing a matched pair when walking the dog early in the morning. Do they just walk off on their own? And now I can’t find the kind I like in the local stores. It’s no wonder I’m suffering from heartburn!